Converged Communication: IP Telephony

OSI Infotech integrates voice and data communication seamlessly.

Network Integration helps small to medium businesses improve their voice communications while reducing PBX and call costs. We deliver these benefits through new technology that allows voice calls and data traffic to share the same network, known as a 'Converged Communication'.

Our business-class telephone system routes voice calls over this common voice and data network and provides features such as voicemail and innovative functionality like one-click call management and remote working capabilities to improve overall business communications. What's more, Network Integration can help you protect any existing investment by achieving these benefits without necessarily needing to replace your existing telephone system.

The modern workplace requires instant response. Converged communications networks can help businesses better anticipate and respond to customer requests. We use industry-leading expertise creating converged voice and data network solutions as the foundation for every assessment, recommendation and implementation.

The goal of every implementation is to integrate unified communications systems in complex business environments while eliminating disruption to existing business systems and operations. The outcome is scalable, fully-integrated voice and data network solutions that produce immediate results for clients.

Key business benefits

Guaranteed reduced voice call costs - free inter-site 'on network' calls and reduced external landline and mobile calls

Improved customer service - enable clients to always get through to the right person by means of user controlled call management features such as call forwarding and diverts

Reduced telephone system management and administration resource - a managed or hosted solution removes the headache and cost of PBX system maintenance and changes, especially for multi-site businesses

Guaranteed security and call quality - calls are routed over secure, private connections that are proactively managed

Communication Services

Our IP telephony services integrate client networks and telephony systems, reducing overall costs for equipment ownership and monthly phone lines. We provides deployment of data and voice communications between company locations and to third-party locations using leading technologies including LAN, WAN, Voice over IP, conferencing and messaging.

Application Integration

Our Solution enables a productive work environment by developing a comprehensive integration plan addressing needs of network, workstation, wireless technology and Voice Application (like Interact, Berbee). Our integration solutions use back-office applications tailored to help clients achieve a seamless and efficient data flow across multiple systems and functional areas.

Integrated Messaging and Collaboration

We can help businesses improve interoffice communications within workgroups and between multiple sites through implementation of integrated messaging and collaboration tools. Our experts evaluates existing connectivity, both networking and telephony, and designs solutions that utilize existing resources as well as new technologies. We provide e-mail, unified messaging and Web-enabled platform migrations that provide anytime/anywhere access.